Professional portrait of Shashwat Jain

Head of Platform Engineering · builder of supervised AI agents

Shashwat Jain

I build supervised AI agents for real operations: a vertical agent platform for healthcare at mymediset — in pilot with two enterprise healthcare customers — and Ops Room, an operating agent for e-commerce founders. I write about what makes agents dependable: tools, context, evals, permissions, and recovery paths.

Systems I own end to end

mymediset agent platform

Vertical AI agents for medical-device consignment, surgical kits, and hospital procurement, in pilot with two enterprise healthcare customers. Earlier at mymediset: a mobile-first booking app that cut booking times by 50% (App Store · Google Play) and an AWS object-detection system that cut warehouse identification effort by 90%.

Ops Room

A supervised operating agent for e-commerce founders: approval-gated execution, connector integrations, durable state on Cloudflare Workers, and an eval harness with regression baselines and nightly live runs in CI. Live at oproom.ai.

Field notes on agent experience and production AI

The Missing Layer Between AI Agents and Company Data

I am building Mainmind: a governed knowledge layer that gives people and AI agents the same account of how a company works, without trapping that knowledge inside any model or application.

Fussy Systems Need Fuzzy Harnesses

We keep bolting rigid systems around agents. The better architecture is a firm organizational core with a disposable, evolving harness around it.

Every Application Has Two Surfaces—and Agent Evals Should Diagnose the Second

Agent experience is not an alternative to agent evals. It is the product surface those evals should help us diagnose and improve.

DevOps Is Moving Toward LoopOps

DevOps made shipping and operating software a continuous discipline. LoopOps is the next step: making improvement itself a first-class, measurable loop for humans and agents.

How I think about durable AI products

Make capability measurable

AI systems only become durable when quality, regressions, and risk are visible to the whole team.

Design the agent environment

Better tools, context, permissions, and recovery paths create more value than simply adding tokens.

Treat autonomy as earned

Ship narrow, observable workflows first. Expand autonomy when the system has proved it deserves trust.